When you need to hire new insurance agents, the right insurance staffing agencies make the process smooth and efficient. Here’s what to look for.

Hiring is a challenge even in the best of times. You sort through dozens, or even hundreds of applications to find a handful of people to interview. Then you still need to set up calls and meetings, check references, and make offers. Certainly, your agency needs to hire people. And part of the work is making sure the right people come on board. Still, it’s a lot of work and time away from the day-to-day tasks of running an insurance agency. That’s why taking advantage of insurance staffing agencies is so helpful.

Of course, not every agency is the same. And some are more skilled in some industries than others. Once you find the right staffing agency to work with, though, you can significantly streamline your hiring process. Not to mention the fact that it takes a lot of the pressure off you.

You don’t want to just look up insurance staffing agencies and pick one randomly, however. What should you look for? How do you find the right agency? Here are ten tips to help narrow down your choices.

Insurance Staffing Agencies

10 Vital Tips to Find the Right Agency In a Sea of Insurance Staffing Agencies

1. Understand Your Needs

Before engaging with an insurance staffing agency, clearly understand your agency’s specific needs. Consider the roles you must fill, the skills required, and the cultural fit for your organization. This clarity helps the agency provide candidates who match your requirements better.

Expanding further, a detailed understanding of the job roles and expectations enables the staffing agency to tailor their search more effectively. This understanding should include any required technical skills, as well as soft skills and personality traits that would best fit your team’s dynamics and your company’s culture.

2. Choose a Specialized Agency

Opt for staffing agencies that specialize in the insurance industry. These agencies have a deeper understanding of the market trends, job roles, and skill sets unique to the insurance sector.

Specialized agencies bring a wealth of industry-specific knowledge and a network of potential candidates already familiar with the nuances of the insurance world. This can significantly reduce the time and resources spent on training new hires, ensuring a quicker and more effective integration into your team.

3. Evaluate Their Screening Process

Inquire about the screening process used by the staffing agency. A thorough screening process, including background checks and skill assessments, ensures the quality of candidates.

A robust screening process is vital in ensuring that the candidates have the required skills, a reliable work history, and a professional demeanor. Understanding how an agency screens its candidates can give you confidence in the quality and suitability of the staff they provide.

4. Build a Partnership

Develop a close and ongoing relationship with the staffing agency. The agency can provide more tailored staffing solutions when it understands your long-term needs and company culture.

This partnership goes beyond a transactional relationship. It’s about creating a mutual understanding where the agency becomes an extension of your HR department, anticipating your needs and providing consistent quality in the candidates they offer.

5. Check References and Reviews

Before choosing an agency, check their references and reviews. Feedback from other insurance companies can give you insights into the agency’s reliability and effectiveness.

References and reviews from other clients provide real-world evidence of the agency’s performance. Positive feedback, particularly regarding their responsiveness, the quality of candidates, and the effectiveness of their placements, can strongly indicate their suitability for your needs.

6. Negotiate Terms Clearly

Be clear about the terms of engagement. This includes fees, replacement policies for unsatisfactory hires, and other obligations. Transparent negotiation prevents misunderstandings later on.

Understanding your agreement’s financial and contractual aspects with the staffing agency is crucial. It ensures that no hidden costs or unexpected terms could affect your working relationship. Clear terms also set the stage for a professional and transparent business relationship.

7. Get Involved in the Process

Stay involved in the recruitment process. While the agency does the heavy lifting, your input, especially during the final hiring stages, is crucial to ensure the right fit.

Your involvement ensures that the final candidates align with the job requirements and the unique aspects of your workplace. It also helps make the final decision more collaborative, leading to better satisfaction with the chosen candidate.

8. Leverage Their Network

Staffing agencies often have a vast network of potential candidates, including those who might not be actively looking for a job but are open to the right opportunity. Utilize this network to access a broader talent pool.

This access to a passive candidate pool is a significant advantage. These candidates are often highly qualified and can bring fresh perspectives and skills to your team. They might not be reachable through traditional recruitment channels, making the agency’s network a valuable resource.

9. Provide Feedback

After a hire, provide feedback to the agency about the candidate’s performance. This feedback helps the agency refine future candidate selections for your business.

Constructive feedback, both positive and negative, is essential for continuously improving the staffing process. It helps the agency understand what works well for your organization and what doesn’t, enabling them to make more accurate placements in the future.

10. Stay Informed about Industry Trends

Keep yourself updated on industry trends and labor market conditions. This knowledge helps you understand the dynamics of hiring in the insurance sector and work more effectively with the staffing agency.

Staying informed about industry trends enables you to anticipate changes in staffing needs and collaborate more effectively with the agency. It also helps understand the evolving skills and qualifications that are becoming important in the industry, allowing you to adjust your hiring strategies accordingly.

BONUS 11. Provide Exclusive Insurance Leads to New Staff

Offering exclusive insurance leads to new hires, especially those sourced from reputable providers like HBW Leads, can significantly enhance a new agent’s productivity and job satisfaction. Exclusive leads not shared with other agents provide a unique opportunity for new staff to build their client base and gain confidence in their roles quickly.

When new staff are given access to high-quality, exclusive leads from a provider like HBW Leads, it not only jumpstarts their potential for success but also demonstrates your investment in their growth. HBW Leads is known for delivering exclusive pre-qualified leads, which means these leads have a higher likelihood of conversion. This approach can be efficient for new hires, as it allows them to focus on honing their sales and customer service skills without the added pressure of lead generation. Providing such resources can significantly reduce the time it takes for a new hire to become a productive member of your team, and it also serves as an excellent tool for attracting top talent to your agency.


Get your new (and seasoned!) agents started on the right foot with a list of exclusive leads. Our leads are pre-qualified, so all the hard prospecting work is done for you. Sign up for HBW Leads today!